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3/17/2014
My wife and I have enjoyed several trips...
Matthew Allison of Sierra Vista, Az
My wife and I have enjoyed several trips into the store in Bisbee. We have even introduced our family to your honey when they have come to visit and everyone has been delighted at the flavor of the honey over the years.
We were even more excited when we found your online store so that our families could get your honey any time they wanted rather than having to wait on trips to see us.
Unfortunately our first attempt to use your online store will not only be our last, but has ended our business with you all entirely. We placed an order over the holidays, which was delayed by several weeks. When we finally received a return call to explain that the person in charge of shipping had been sick, we understood and let our families know that the honey would be shipping soon.
It never did.
My wife has called multiple times over the last few months and not only does no one answer the call but no one returns our calls any more. By the time we realized that we would not be receiving help, it was too late to get our money refunded through our credit card company.
Enjoyed your product, and enjoyed introducing family and friends to your store as we like to support local businesses if we can. Unfortunately this has left such a bitter taste in our mouth we're no longer sure that any amount of your honey would remove the bad taste of this experience.
KBG Answers:
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